College Assist has served students, families, and schools for over 30 years helping more than one million students achieve their educational goals. We are very proud of the fact that we’ve guaranteed more than $21 billion in student loans and helped thousands of borrowers successfully manage their college-related debt and realize their education and career dreams.
With the new phase of federal higher education loan programs, College Assist’s role has shifted. While our staff will no longer provide origination and disbursement assistance, our emphasis will remain on default prevention. Our delinquency prevention tools and efforts will help schools manage their cohort default rates. We will continue to work with defaulted borrowers to collect payments and to rehabilitate their defaulted loans.
Effective November 1, 2015, College Assist support services are changing from Nelnet Guarantor Solutions to Educational Credit Management Corporation (ECMC). Please contact ECMC at 866-264-8566 or visit www.ECMC.org for assistance.